concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as
described in US privacy law and information security, is information that can be used on its own or
with other information to identify, contact, or locate a single person, or to identify an individual in
use, protect or otherwise handle your Personally Identifiable Information in accordance with our
1. Sharing data
We never share your data with anyone. To this day, we have disclosed
our user data to third parties, including governments.
liteBIG Messenger only stores the data it needs to function properly
— for as long as you want liteBIG Messenger to function.
Your Account Information.
You provide your mobile phone number and
email address to create a liteBIG Messenger account. You provide us the phone numbers in
your mobile address book on a regular basis, including those of both the users of our Services and
your other contacts. You confirm you are authorized to provide us such numbers. You may also
add other information to your account, such as a profile name, profile picture, and status message.
liteBIG Messenger is a cloud service. We
store messages, photos, videos and documents from your cloud chats on our servers.
All data is stored heavily encrypted and the encryption keys in each case are stored in several
other DCs in different jurisdictions. This way local engineers or physical intruders cannot get
access to user data
liteBIG Messenger uses phone numbers
as unique identifiers, so that it is easy for you to switch from other messaging apps (SMS, liteBIG
Messenger, etc.) and retain your social graph. We ask your permission before syncing your
We store your contacts in order to notify you as soon as one of your contacts signs up for
liteBIG Messenger and to properly display names in notifications. We only need the number
and name (first and last) for this to work and store no other data about your contacts.
Your e-mail address
When you enable 2-step-verification for your
account, you can opt to set up a password recovery email. This address will only be used to send
you a password recovery code, if you forget it.
3. Automatically Collected Information
Usage and Log Information.
We collect service-related, diagnostic, and
performance information. This includes information about your activity (such as how you use our
Services, how you interact with others using our Services, and the like), log files, and diagnostic,
crash, website, and performance logs and reports.
If you pay for our Services, we may receive
information and confirmations, such as payment receipts, including from app stores or other third
parties processing your payment.
Device and Connection Information.
We collect device-specific information when
you install, access, or use our Services. This includes information such as hardware model,
operating system information, browser information, IP address, mobile network information
including phone number, and device identifiers. We collect device location information if you use
our location features, such as when you choose to share your location with your contacts, view
locations nearby or those others have shared with you, and the like, and for diagnostics and
troubleshooting purposes such as if you are having trouble with our app’s location features.
We collect information about your online and
status message changes on our Services, such as whether you are online (your “online
status”), when you last used our Services (your “last seen status”), and when
you last updated your status message.
4. What personal information do we collect from the people that
register our app?
When ordering or registering on our app, as appropriate, you may be
asked to enter your name, email address, phone number, Password or other details to help you
with your experience.
5. When do we collect information?
We collect information from you when you register on our app, place an
order, fill out a form or enter information on our app.
6. How do we use your information?
We may use the information we collect from you when you register, make a
purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the
website, or use certain other site features in the following ways:
• To allow us to
better service you in responding to your customer service requests.
• To administer
a contest, promotion, survey or other app feature.
• To quickly
process your transactions.
7. How do we protect your information?
We do not use vulnerability scanning and/or scanning to PCI standards.
We only provide articles and information. We never ask for credit card
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is
only accessible by a limited number of persons who have special access rights to such systems,
and are required to keep the information confidential. In addition, all sensitive/credit information
you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order
enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not
stored or processed on our servers.
8. Do we use 'cookies'?
You can choose to have your computer warn you each time a cookie
is being sent, or you can choose to turn off all cookies. You do this through your browser settings.
Since browser is a little different, look at your browser's Help Menu to learn the correct way to
modify your cookies.
If you turn cookies off, Some of the features that make your site
experience more efficient may not function properly.that make your site experience more efficient
and may not function properly.
9. Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your
Personally Identifiable Information unless we provide users with advance notice. This does not
include website hosting partners and other parties who assist us in operating our website,
conducting our business, or serving our users, so long as those parties agree to keep this
information confidential. We may also release information when it's release is appropriate to
comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.
However, non-personally identifiable visitor information may be provided to other
parties for marketing, advertising, or other uses.
Information Others Provide About You. We receive information other people
provide us, which may include information about you. For example, when other users you know
use our Services, they may provide your phone number from their mobile address book (just as
you may provide theirs), or they may send you a message, send messages to groups to which you
belong, or call you.
Third-Party Providers. We work with third-party providers to help us
operate, provide, improve, understand, customize, support, and market our Services. For example,
we work with companies to distribute our apps, provide our infrastructure, delivery, and other
systems, supply map and places information, process payments, help us understand how people
use our Services, and market our Services. These providers may provide us information about you
in certain circumstances; for example, app stores may provide us reports to help us diagnose and
fix service issues.
10. Third-party links
Occasionally, at our discretion, we may include or offer third-party
products or services on our app. These third-party sites have separate and independent privacy
policies. We therefore have no responsibility or liability for the content and activities of these linked
sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about
Google's advertising requirements can be summed up by Google's
Advertising Principles. They are put in place to provide a positive experience for users.
site. Google's use of the DART cookie enables it to serve ads to our users based on previous visits
to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by
12. We have implemented the following:
Demographics and Interests Reporting
We, along with third-party vendors such as Google use first-party cookies
(such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or
other third-party identifiers together to compile data regarding user interactions with ad
impressions and other ad service functions as they relate to our website.
13. Opting out:
Users can set preferences
for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt
out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics
Opt Out Browser add on.
14. California Online Privacy Protection Act
CalOPPA is the first state law in the nation to require commercial websites
require any person or company in the United States (and conceivably the world) that operates
websites collecting Personally Identifiable Information from California consumers to post a
those individuals or companies with whom it is being shared. - See more at:
15. According to CalOPPA, we agree to the following:
Users can visit our site anonymously.
page or as a minimum, on the first significant page after entering our website.
on the page specified above.
• On our
Can change your personal information:
• By emailing
• By calling
• By chatting
with us or by sending us a support ticket
16. How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use
advertising when a Do Not Track (DNT) browser mechanism is in place.
17. Does our site allow third-party behavioral tracking?
It's also important to note that we do not allow third-party behavioral
18. COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children
under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents
in control. The Federal Trade Commission, United States' consumer protection agency, enforces
the COPPA Rule, which spells out what operators of websites and online services must do to
protect children's privacy and safety online.
We do not specifically market to children under the age of 13 years old.
19. Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law
in the United States and the concepts they include have played a significant role in the
development of data protection laws around the globe. Understanding the Fair Information
Practice Principles and how they should be implemented is critical to comply with the various
privacy laws that protect personal information.
20. In order to be in line with Fair Information Practices we will
take the following responsive action, should a data breach occur:
We will notify you via email
• Within 7
We also agree to the Individual Redress Principle which requires that
individuals have the right to legally pursue enforceable rights against data collectors and
processors who fail to adhere to the law. This principle requires not only that individuals have
enforceable rights against data users, but also that individuals have recourse to courts or
government agencies to investigate and/or prosecute non-compliance by data processors.
21. CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email,
establishes requirements for commercial messages, gives recipients the right to have emails
stopped from being sent to them, and spells out tough penalties for violations.
22. We collect your email address in order to:
information, respond to inquiries, and/or other requests or questions
23. To be in accordance with CANSPAM, we agree to the
• Not use false
or misleading subjects or email addresses.
• Identify the
message as an advertisement in some reasonable way.
• Include the
physical address of our business or site headquarters.
• Monitor third-
party email marketing services for compliance, if one is used.
• Honor opt-
out/unsubscribe requests quickly.
• Allow users to
unsubscribe by using the link at the bottom of each email.
24. If at any time you would like to unsubscribe from
receiving future emails, you can email us at
firstname.lastname@example.org and we will promptly remove you from
using the information below.
PT Sandika Cahaya Mandiri (liteBIG Messenger)
Jl. Bukit Duri Tanjakan No.108E, Tebet, Jakarta Selatan
DKI Jakarta, 12840
Last Edited on 2017-06-14